- Type: Hair and Beauty Salon
- Speciality: Hair, beauty and laser treatments
- Access: On street
- Open Plan: 2
- Private Rooms: 2
- Couples Rooms: 0
- Therapists: 12
- Ambient Scent
- Ambient Music
- Luxury environment
- Stylish establishment
- Creche / childcare
- Fluffy towels
- Garden / outdoor space
- Heated treatment bed
- Place to hang your clothes
- Refreshments served
- Restroom on premises
- Payment by credit card
First time at the Salon last week. I was blessed with a voucher for bionic brazilian from a dear friend. I must be honest it wasn't a nice experience. I waited so long to be assisted, there is no communication or consistency. But I also didn't like that the product being used wasn't openly displayed the stylist kept going to the back to refill. My hair was rinsed and then ready for blowing then almost half way through blowing I was sent back to have a rinse again. It's 3 days later and there's no difference in the texture of my hair it practically looks like the same it was before the Brazilian. I feel like I waisted 3 hours, because that's how long it actually took.
I visited the salon today... And WOW... What an experience!!! Friendly, professional, experienced staff... Observing the manner in which management deals with clients was a real treat for me. We live in a society where excellent service is no longer a priority... Its no longer a passion...Watching Luane, Reyana and the rest of the Bionic crew, certainly restored my faith in service delivery! Well done!!!
Amazing results, Great deals!!!!
Head massage after a long week. speechless. love it love it
My first experience at Bionic was amazing,staff is totally hands on and I loved the way my hair came out. Would definitely come back again :)
Simply love this place. I have my hair done weekly for years now and not only is my hair much healthier but it's my time to unwind and simply relax.
It was my first time at Bionic. A friend of mine blessed me with a Keratin Brazilian. I was so amazed at the hands on staff. Friendly and very helpful. The girl that did my hair,Andrea , did an amazing job. I was so impressed as she took me through every step. I'm so impressed that my hair grew so nicely. I will definitely come again. Andrea, I hope you are still there as I would like for you to do my hair again. Big Thumbs up to Bionic staff. Tx Lizl
The service was amazing the moment I had a complaint about the mk Brazilian that only lasted a month and two weeks I was told that It was too far back. My husband had spent a R1000 on the treatment and I had purchased products to the value of R800 to maintain the treatment only to last the short period. I am deeply disappointed, never will I set foot at that Salon again. ?
I bought a special laser package. Wasn't told anything about terms & conditions. No paper work etc. Went in for first session - couldn't do it because I was on roaccutane. No one checked this first. I had to wait until I finished the roaccutane but by then I was travelling to the UK for work and couldn't use the package because there would be too much time in between sessions. They wouldn't refund me and didn't even bother to reply to my emails - I had to call each time. Appa...rently I can keep this package "forever" and I am trying to sell it on to someone else just to get back my money. Horrible service. All I wanted was a refund. See More
I always hear mixed reviews on Bionic, people either love it or they don't.