Staff are friendly and welcoming , but went in for a consult today on hair coloring, wanted an ombre done and showed the stylist a picture as well, of how I wanted it, she gave me the price of doing that. But she just did bleached highlights on my hair!!!!!!!!!. Extremely angry and disappointed. Won't ever return to this place again
I made a hair appointment this morning and was sent a confirmation: When I arrived, the stylist, Deon refused to do my hair because i "was a client of Melissa". If there is a staff problem, it should be sorted out between the parties and/or management. Clients should not bare the brunt of disgruntled staff on duty. This unprofessional behavior is not acceptable. Although I have been a regular client of the salon for more than 5 years, I wont be rushing back!