- Type: Hotel Salon & Spa
- Speciality: Optiphi Facials & massages
- Access: In Hotel
- Open Plan: 0
- Private Rooms: 6
- Couples Rooms: 2
- Therapists: 6
- Ambient Scent
- Ambient Music
- Stylish establishment
- Relaxation room
- Fluffy towels
- Place to hang your clothes
- Restroom on premises
- Payment by credit card
Phozi gave me the most relaxing foot massage. Wished it never ended. She has a passion for what she does. I can recommend her for a great massage.
I booked a blow dry at Jiwu Spa yesterday. We called first to check the price, they said mid length hair FROM R220. Granted as I have long hair I expected to pay a little more. My friend and I both had our hair washed and dried. She started before me and I ended up finishing before her (mine took less time) I got to the reception to pay and was told it was R480!!!!! More than double! My blood ran cold, what else was I to do but pay. However I think it is absolutely insane, I... have never ever paid anywhere near that in my whole lifetime! These people just thought they could make a “quick buck” out of me, truly disgusting way to treat people. My friend finished and they tried the same thing, she point blankly refused and then they charged her R220. Now how is it that a blow dry that took longer than mine was now less? Again... point proven they will try and extort you for as much as possible! Definitely won’t be back, people like this do not deserve customers in their salon! See More
Had a great pedi and mani with Sindi today.
Love my girl C. She can really make me happy
Relaxing in beautiful surroundings. Very professional
excellent massage to sort out a pinched nerve. thank you!
Thanks so much for my haircut today with Roxy supervised by Ian. I would like to complement the way Ian works with his trainees and his great attitude towards them. Thanks so much for accommodating me. Will surely visit the salon again when I'm in Plett. Kind regards and Blessings Emilia
I had a brazillian blow wave. Best thing ever for my hair! Staff super friendly! I can recommend them!
A double bad experience here! On the same day I had my gel nails done it started chipping off and discolored. I reported it the day right after I received the services and included several pictures in my email. The owner refused to refund me for the soak off though of my SNS I had on my own long nails. I had to repay the soak off at a another place to have my nails redone. Sadly I also had to cut off my own long nails that I have had for over a year, due to this disaster. ...(Pictures will follow in comments field). The explanation was that I received the soak off service, regardless of the fact that I had to redo everything, repaying to soak off and application (now had to do acrylic as my nails had to be cut short) for the mess. I was completely fine that accidents happen, but when they refused to refund me for the soak off, I was livid and realized what/who I am dealing with here. Additionally I wanted to have my kids kept busy while I was receiving my treatment. They offered to do services for 30 minute
lovely. had a wonderful experience here